Security

Built with security at every step.

At DriveCash, protecting your information and account is part of the customer experience. Our platform is designed with security in mind across application, account access, servicing, and payments.

DriveCash works with its banking and technology partners to support secure financial products and account access.

Protecting Your Information

Your information matters.

DriveCash and its service providers use administrative, technical, and physical safeguards designed to protect personal and financial information.

Information may be collected, used, and shared as described in our Privacy Policy and as necessary to provide and service your account.

Identity Verification

We may verify information you provide when you apply for or access a DriveCash product.

Identity verification helps protect accounts and helps prevent unauthorized access and fraudulent activity.

Secure Account Access

Access to your DriveCash account may require authentication and other security measures designed to help protect your account information.

Protecting Your Account

Monitor your account activity.

Review your account and transaction activity regularly. If you see activity you do not recognize, contact the appropriate support team promptly.

Keep your credentials secure.

Never share your passwords, verification codes, PINs, or other account credentials with another person.

DriveCash will not ask you to provide sensitive authentication information through an unsolicited message.

Lost or stolen card?

If your DriveCash Card is lost, stolen, or you believe your card information has been compromised, contact customer support using the contact information provided with your account.

Secure Payments

Designed for everyday payments.

Eligible DriveCash Cards may support digital and contactless payment features that provide convenient ways to make purchases.

Digital Wallets

Eligible cards may be added to supported digital wallets, including:

Apple Pay
Google Wallet
Samsung Wallet

Availability and supported features may vary by card, device, wallet, and other applicable requirements.

Virtual Card Access

Where available, eligible customers may receive virtual card credentials for online or digital purchases without waiting for a physical card.

Helping Detect Unauthorized Activity

Security doesn’t stop when you receive your card.

DriveCash and its banking and technology partners may use security and fraud-prevention controls to help identify potentially unauthorized or suspicious activity.

Depending on the product and program, these controls may include transaction monitoring, identity verification, authentication, and other measures.

If potentially unauthorized activity is identified, additional verification or other protective measures may be required.

Your Role in Security

Security is a shared responsibility.

You can help protect your account by:

Using a strong, unique password
Keeping your login information private
Never sharing verification codes
Keeping your phone and devices protected
Reviewing account activity regularly
Using only official DriveCash websites and applications
Contacting us promptly about suspicious activity
Keeping your contact information up to date

Security From Application to Account

DriveCash incorporates security considerations throughout the customer experience.

01
Apply
Information is collected through the application process and used for purposes described in our privacy disclosures.
02
Verify
Identity and account information may be verified as part of the application and servicing process.
03
Access
Security measures help protect access to your account.
04
Use
Transaction and payment activity may be subject to security and fraud-prevention controls.
05
Monitor
Account activity can be reviewed for potentially unauthorized activity.

A Bank-Sponsored Financial Program

DriveCash operates as a technology and program-management platform for financial products provided through its banking partner.

Credit products and applicable card services are provided, issued, or funded by the applicable financial institution, subject to the terms of the applicable agreements.

Security features, protections, and services may vary by product.

Have a security concern?

If you believe your account or card has been compromised, contact us promptly using the official contact information associated with your account.

Contact DriveCash

Security & Privacy

For more information about how information is collected, used, and shared: